a. Personal Information

We may collect personal details when you register, create an account, or use our services. This may include:

• Contact Details: Name, email address, phone number, and mailing address
• Payment Information: Billing information and payment method for processing transactions

b. Location Data

To enable and track deliveries, we collect real-time location data from drivers and merchants.

c. Usage Data

We collect technical data such as IP address, browser type, device information, and operating system to understand how our services are used.

Service Delivery: To manage accounts, coordinate deliveries, and provide real-time tracking

Payment Processing: To complete secure transactions

Platform Improvement: To analyze usage patterns and enhance features

Customer Support: To respond to queries and provide assistance

Marketing: To send updates, promotions, and service announcements (you may opt out at any time)

We do not sell or rent your personal information. We may share your data in the following situations:

• With Delivery Partners: Sharing relevant delivery and location details with logistics partners
• With Service Providers: For payment processing, hosting, analytics, and support services
• Legal Requirements: To comply with legal obligations, court orders, or to protect our rights

We employ security measures to protect your data from unauthorized access or disclosure. However, no system is completely secure. We encourage users to take steps to protect their own information as well.

Access & Update: You can view and update your personal information via your account settings

Data Deletion: You may request the deletion of your data by contacting our support team

Marketing Opt-Out: You may unsubscribe from promotional emails via the link provided in the emails

We use real-time location data to optimize delivery services. Drivers can control location sharing through their mobile device settings. Note: disabling location services may limit certain app functionalities.

We use cookies and similar technologies to personalize content, analyze platform usage, and improve user experience. You can manage cookie preferences through your browser settings.

Our services are not intended for individuals under 18. We do not knowingly collect information from minors. If we become aware of such data, we will delete it promptly.

We may update this Privacy Policy occasionally. Any significant changes will be posted on our platform, and we will notify users as required by law. .